The AOL Community Info Blog

One of the things I love about my job is the fact that despite there being millions of members in our communities, I actually get to know many of you.  So, if the title of this blog entry is familiar, then we've probably instant messaged, 'spoken' in message boards and chat rooms, exchanged e-mail or even talked on the phone. 

I'm Nancie Meng, Director for Community Member Experience and along with my sidekicks on the CoMET -- Ryan and Francis -- I serve as a point of contact for almost all things related to the community experience. 

The accompanying portrait (and some member comments aside) I am Not a Bot. 

I hope we'll all get to know one another more through this blog and the Community Member Forum.    

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