Updates about Boards, AOL.com and AOL Help

Hi, folks. I've got a few things to talk about such as Message Boards, a new AOL Blog, and some good news about AOL Help.

The AOL Message Boards might be acting a little funky. If you experience an unusual delay when posting messages, quoting messages, searching, or anything else -- drop a note in the comments and we'll research them. Please include some details so we can adequately research it. Although, it appears OK for me, I want to ensure that they are working well for you.

I'd like to help welcome a new blog that's focused on the upcoming AOL.com homepage. Lisa and team are blogging at the AOL Homepage Blog to tell you the latest news and answer to your questions about the changes and updates to AOL.com. I know many of you will agree that one of the coolest features is the new color themes. Participate in the discussion and get your voice heard. Check out the AOL Homepage Blog today!

Some good news from the folks who run the AOL Support Portal (AOL Help) -- they've updated the troubleshooting steps in hundreds of help articles. The updated articles are the ones that 85% of visitors access when seeking help. This small (but significant) change is an example of how they are improving the member experience. You can check it out at AOL Keyword: Help (help.aol.com). Psst -- they are also putting together some very helpful changes to improve the help area for everyone looking for help. Stay tuned.

Other than that, I've been busy with various "office" tasks that unfortunately don't involve blogging. I'm interested in learning more about what you want to know. Last week, you wanted to know about how to make your own buddy icons and I shared how. I know you've got questions, let us know in the comments.

Tags: AOL, Status, Message Boards, AOL.com, AOL Help, Blogging

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