Dee, Off_Topic ™

Well I did it.  I canceled my AOL by Phone service this evening because it's a broken product.  It hasn't worked for months, and the AOL Online Service was useless.  I'm a bit frustrated with all the hoops I had to go through, but finally, after I provided the magic words, 'I want to cancel' I was given the number 866 265 4415 to call. 

Their phone rep, Mark, seemed concerned that AOL has been aware of the issue (I read the email AOL sent me stating so), and he helped me cancel the service and get credit for the past few months.

The sad part about the whole thing, besides the online *help* service lacking the ability to actually help me, is that I LIKED the option of phoning in journal entries.  The whole reason I signed up for it was so I could go on the road and introduce the voices of those who enjoy my field of employment as much as I do.  I want to add that element of excitement to my blog, to the fiber world I enjoy so much.

I think I'll wait a few months and try signing up for it again and see if it's fixed.  Let's hope so.

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