AOL Journals: Magic Smoke

Hi folks...here's an update on some of the issues swirling around relating to today's R2 release:

* Brief Outage: We had brief period starting around 12:30pm, where Journals were inaccessible because they were timing out. This was due to a log overflow problem and should be better now.

* Missing Owner/Edit Buttons: This problem, where users inside the AOL client were unable to create new entries, edit old ones, or edit their Journals (basically do the normal things a Journal owner can do), was caused by an authentication issue related to the switchover. The tech folks pushed through an emergency install, and it should be fixed.

* Journals Bot: Still getting error messages trying to post via IM using the AOLJournals bot. This is being worked on -- estimated time to repair is later today.

* International Journals: Non-U.S. Journals cannot see comments or add them. This is also being worked on; I don't have any additional info.

* Feedback on Ad Banners and Other Items: The team has created a screen name to collect your feedback on all the Journals changes, including the new ad banners.

Please send your feedback to JournalChanges@aol.com -- doing this will allow us to collect all your feedback and channel it to the appropriate teams.

Please note that this is for feedback comments related to the new Journals feature release only -- if you have technical problems to report or other Journals-related issues, please send me e-mail.

Thanks -- Joe

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• #75 Comment from restorbabs 
  9/11/07 5:44 PM | Permalink

  All you have to do to never see an ad banner again is use the Firefox browser with their AD BLOCKER add-on.  NO MORE add banners on any site, including AOL, etc.
• #74 Comment from nellemclaughlin 
  11/19/05 9:04 AM | Permalink

  I would like to know why I cannot make entries in either of my journals. SINCE the banners appeared, I have tried dozens of times. The first few days I was able to sign on through VERIZON DSL and use that web browser to post. Now that no longer works. I am getting an error message saying I NEED TO DEBUG. WTF????
  I cannot sign on using my browser from work either. What has AOL done to my journal? I was angry enough to begin.....I have uinstalled and reinstalled AOL to no avail. I have no problem on any other side. Last night when I signed onto another journal I was unable to post a comment. I went to a second journal and could not post one there either. NICE JOB AOL. At this point I am going to really enjoy cancelling my account in about a week.
• #73 Comment from monponsett 
  11/16/05 9:22 PM | Permalink

  "Does everyone with a journal here think they are a pulitzer prize winning journalist??
  Saying things like "I will be happy to resume posting" and "I refuse to let AOL use my journal to make money" just seems like a bunch of inflated egos to me!!"
  
  I am YOUR very own 2004 All Star Blogger, a 2005, Vivi Award winner, and an AOL Journals Hall Of Fame Original Entrant. It's my Diner- I'm Mel, you're Alice.
  
• #72 Comment from armandt 
  11/16/05 6:11 PM | Permalink

  End of the Liners are encouraged to join this group to stay up-to-date on our efforts to remove the advertising.
  
  http://groups.aol.com/stopjournalads
  
  Armand
  
• #71 Comment from lordofbutter 
  11/16/05 5:33 PM | Permalink

  <<Does everyone with a journal here think they are a pulitzer prize winning journalist?? Saying things like "I will be happy to resume posting" and "I refuse to let AOL use my journal to make money" just seems like a bunch of inflated egos to me!!>>
  
  People are taking a stand. I do not think I'm a pulitzer prize winning author. I do feel exploited, even if no one reads my journal, or if 1000 people read it. It's exploitation. That is the heart of the issue here.