AOL Journals: Magic Smoke

Tuesday, February 28, 2006
4:34:00 PM EST Hi all -- as I posted in the Journals Message Boards (whenever there's a Journals outage, you should always check the Journals board -- it's where I post information during outages, since this here blog is also affected when we have problems): We had a brief Journals outage this afternoon, starting at about 4:08 PM ET. It's fixed now.

The problem lasted about 5 minutes -- during this time, all entries "disappeared" off of our Journals, leaving only the page you see when you first create a Journal.

While it's cringe-inducing and a little scary, I was fairly confident that the Journals team didn't actually delete several million Journals entries in the space of a few seconds, so I figured they just got misplaced temporarily.

Entries are back now. Sorry for the scare and any inconvenience.

I will update this here entry as we get more information from the tech folks.  Thanks -- Joe


[Update, 3/1: So, word on the street is that the admins were doing some work on the Journals database yesterday; during the course of this, they switched ("failed over") to the replicate database, but there was a network problem, which caused the entries to disappear from your blogs. They immediately switched back to the primary. The problem was caused, discovered and fixed in the space of a few minutes, during which time you may have gotten a scare, but hopefully no damage was done. Thanks -- Joe]


Written by journalseditor Blog about this entry |  Add to del.icio.us |  digg this

This entry has 5 comments: (Add your own)

• #5 Comment from dpoem 
  2/28/06 5:23 PM | Permalink

  Misplaced?  You remind me of that person who stares blankly at me while saying things like "We're sorry sir.  Your luggage seems to have been sent to Denver.  But, we're pretty sure it's having a good time, and when it does come home, we'll let you know, okay?"  
• #4 Comment from deslily 
  2/28/06 5:19 PM | Permalink

  the "news' came a bit late... i nearly had a heart attack when my journal basically disappeared in front of my eyes!  
• #3 Comment from journalseditorEntry Author 
  2/28/06 5:02 PM | Permalink

  Hi Jan -- a Journals outage is like a power outage. Except with Journals. It's when Journals goes... out.
  
  Now, Journals Outrage is a completely different thing.
  
  Thanks -- Joe
• #2 Comment from jeadie05 
  2/28/06 4:41 PM | Permalink

  What do you mean journals outrage ?is that computer speak or what ?.........Jan
• #1 Comment from demandnlilchit 
  2/28/06 4:36 PM | Permalink

  Thanks Joe!