AOL Journals: Magic Smoke

Friday, March 31, 2006
4:10:00 PM EST
Hearing Steely Dan, Aja So over at In the Know, Journals Product Manager Susan reports on two items that affect Journals users; one is a fix, and the other is a problem:

* First, the fix: Journals Search, which had been experiencing some problems earlier in the week, should be all back to normal.

* Next, the problem: There seems to be sporadic timeout errors, which is causing some things to be slow (like when you try to view a Journal), sometimes leading to the blue "Journals is unavailable" error screen.

The Journals ops and dev teams are working on this. As noted, it's a sporadic outage (since I'm posting this and you're reading it). Check Susan's blog for updates as we get them.

[Update, 4:10pm ET: The sporadic problem was followed quickly by what looks to my unexpert eye like a brief but total outage of the edit servers. We seem to be back to normal, now. Thanks -- Joe]

If Journals goes all the way down, neither Susan's nor my blogs will be available -- if that's the case, check out the Journals message board, where you can see the message I just posted.

Thanks, and sorry for any inconvenience. -- Joe


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This entry has 2 comments: (Add your own)

• #2 Comment from artloner 
  4/8/06 3:29 PM | Permalink

  You'll have to forgive my friend Monponsett there, she gets all funky when she's off her meds and there is no major sports going on to distract her. LMAOOOOOOOO!
  
  
• #1 Comment from monponsett 
  3/31/06 4:20 PM | Permalink

  Nothing like a sudden huge problem after 4 on a Friday. I'll go out on a limb and guess that traffic sucks, too.