Update on Blue Screen Errors

Hi folks -- here's an update on the blue screen "Journals Not Available" errors that we saw yesterday and today; I wouldn't quite mark it "closed" just yet, but the tech folks have a working theory on what's going on, and are taking steps to fix the problem.

The immediate fix is to "bounce" (restart) the adb_switchers when there's a problem. Then, the database folks are looking at ways to streamline some of the processes that hit the adb_switchers. The team is also going to look at migrating the adb_switchers over to newer hardware, since they believe that the current hosts aren't recovering properly when there's a problem.

Sorry, that's about as technical as I get.

Anyway, let me know whenever you see a Journals problem, and remember, if Journals are down, check the Journals Message Board for status updates. (The board is a good place to meet other Journalers and talk about your own blog, too.)

Thanks -- Joe

Tags: AOL Journals, AOL Journals Status

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This entry has 7 comments: (Add your own)

#7 Comment from journalseditorEntry Author
8/3/06 10:26 AM | Permalink

Try between the couch cushions. -- Joe
#6 Comment from monponsett
8/2/06 11:56 PM | Permalink

Bracing myself for the "You're stupid" look... but where's the adb_switchers I have to restart?
#5 Comment from journalseditorEntry Author
8/2/06 6:47 PM | Permalink

Hi -- the new corporate strategy shouldn't impact Journals at all -- we'll have more official word and thus a better answer tomorrow. Thanks -- Joe (posted & mailed)
#4 Comment from csandhollow
8/2/06 5:22 PM | Permalink

Question. If we get FREE AOL do we still get to have our journal?
#3 Comment from jckfrstross
8/2/06 4:34 PM | Permalink

thanks for staying on top of this Joe :)

Deb

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Update on Blue Screen Errors