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AOL Journals: Magic Smoke

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Monday, November 13, 2006
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Tuesday, November 14, 2006
November 2006
Monday, November 13, 2006
6:02:00 PM EST
Hearing I Don't Like Mondays -- The Boomtown Rats

Journals Outage, Alerts Problems, Happy Monday

As many of you may be aware, we had a Journals outage this afternoon. As of this writing -- 6 PM, EST -- it should be fixed. "Fixed being a relative term," you are probably thinking. Please know that you are not the only people frustrated with these frequent outages. It's hard on us, too.

Stephanie BamBam! will have a more detailed post explaining today's outage up soon -- check that out if you like.

Many of you have reported problems with your Alerts as well -- that you've received multiple Alerts for the same post, or that your posts are sending out multiple Alerts. I've passed these reports on the the Alerts team, who are investigating everything.

For future reference: when you have a problem with your Alerts, please send me as much information as possible. A link to post that spawned multiple Alerts is incredibly helpful, for example.

Again, I'll let you know what I can when I can.

Thanks -- Jeff




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This entry has 7 comments: (Add your own)
  • #7 Comment from njlittlebear 
    11/14/06 11:34 PM Permalink
    Hey !!!  Thanks for your help with my music and sound problem...it's good to see the Joe's legacy of doing absolutely NOTHING has been carried on.  

    NJLB

  • #6 Comment from journalseditorEntry Author 
    11/14/06 5:39 PM Permalink
    Pharmolo -- this makes perfect sense, actually. In IE and the AOL client, images that are wider than the allotted space for the "About Me" column automatically push it out wider. But in clients like FireFox, they just run outside the lines. I use Firefox at work just as much as I use AOL, and that's just a difference between the two platforms.
  • #5 Comment from karensull12 
    11/14/06 12:43 PM Permalink
    Can you answer me why the AIM pages have so many choices for templates and yet our journal templates haven't been updated since they began three years ago?  Is this something they are working on and if so, when will new templates be available?  
  • #4 Comment from foxygirl19236547 
    11/14/06 8:20 AM Permalink
    I lov s.o.s
  • #3 Comment from pharmolo 
    11/14/06 7:27 AM Permalink
    Separate to previous query - this journal http://journals.aol.co.uk/halliday0957/nosundays/ has 13 entries, all the same content, written a few seconds apart. Jim, the author, says he made 1 entry at around 21.15 GMT last night. I told him I'd let you know.
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