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Corrections on Moblogging, Plus Good News on the R11B Patch
Mobile Blogging Revisited
Today's Update on the R11B Patch
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Do You Know What May 25 Is?
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On the Job or Loafing During the Day?
Followup on Embedded AOL Pictures Albums and Other R11B Things
Bike to Work Day at AOL
Friday Blogplugs
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R11b Update: Screen Name Fix & More
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New Features Coming Tonight: The AOL Journals R11b Release
The Ups and Downs of Rock and Roll 2.0
Cyberbegging, Irritainment and the World's Most Hated Blogger
Things I Don't Want to Deal With Right Now (Yet I Must)
Friday Blogplugs & the Journals Beta
Gender Differences and Online Nastiness
Pearls Before Conan
Slushpile Links: No Gas-Out, Listserves and BostonNOW
More on the Milblogging Conference: From the Front
A Few Product-y Things for Monday
Some Thoughts from the 2007 Milblog Conference
A Rare Saturday Update
Friday Blogplugs, Unfinished Business & Journals Beta
Ted Leonsis Is a Do It Yourself Kinda Guy
Help Find the Charm Bracelet of Ruthe (with an e)
The First Friday in May Is Always No Pants Day
The Onion on the Secret Conceit of Bloggers
Firetrucks: Never a Good Sign, and Some Followups
The Digg Users Were Revolting
Looks Like We'll Have Lots to Talk About at the MilBlog Conference
A Different Map of the Online Community World, Plus More on Creative Commons
[HEADLINE GOES HERE], 11 Blog Tips, and the Webby Awards
« May 2007 Archive
Wednesday, May 2, 2007
9:09:00 PM EDT
Hearing Cowboy Junkies, One Soul Now

The Digg Users Were Revolting

This next story is supremely interesting for those of us involved with the development and moderation of communities, especially looking at how communities behave given tools, rules and norms.

Last night, there was a big dust-up over at social link sharing site Digg. (Digg in a nutshell: Users submit links to interesting sites, and other users vote them up or down. The highest voted, or "dugg" stories make it to the front page of the site, which is highly visible and drives a lot of traffic. Users can also comment on the stories. The site is kind of a Web 2.0 darling, and it features a very tech-centric, not to mention, young, audience.)

Now, there's a 16-character hexadecimal encryption key (basically, a sequence of 32 letters and numbers) going around that Linux hackers can use to "crack" the anti-copying measures on High Definition DVDs (HD-DVD).

(These anti-copying measures are generally known as Digital Rights Management, or DRM. A lot of people hate DRM with a passion, since while it's supposed to hinder piracy, it also gets in the way of legitimate users who try to make backup copies, or watch DVD movies on their iPods or whatever.)

Some links to HD-DVD crack Web sites were featured on Digg, so the HD-DVD people (the AACS) sent Digg a takedown notice. Under the Digital Millennium Copyright Act (DMCA), bad things can happen to Web sites if they don't comply with takedown notices. So Digg started taking down the HD-DVD articles, and banning the accounts of people who kept reposting them.

The Digg users didn't like that very much.

They started submitting and digging so many HD-DVD stories, that for a while, every link on the main page of Digg featured the encryption key.

(Check out the BBC News article for a good summary of events.)

In the face of this user revolt, eventually, the Digg folks said: Okay -- you win: We're going to stop taking down the stories and deal with the consequences.

Naturally, those of us in the online community business are watching this with interest, not only because the DMCA affects us, too, but because sites that depend on community and user-generated content have to figure out what to do whenthe users don't want to play by the rules any more, and in essence, start to make their own.

After all, it's a pretty clear-cut rule violation (even if you don't think the DMCA is a very good law -- and a lot of people don't), so Digg could technically get sued into oblivion (unless the law gets changed).

I'm not an expert in intellectual property law (or much of anything else), so here are some reactions from around the Internet:

* Fark.com's Drew Curtis says that they don't have the venture capital millions to fight a legal battle which could "crush [them] into a fine paste", so they'll continue deleting violator's posts (but they will try to help Digg in their legal battle, if they can).

* TechCrunch's Michael Arrington says "Vive La Revolution" in 'Digg Surrenders to Mob'.

* Over at PaidContent.org, Staci Kramer writes that the lesson is:
"In other words, community first — even when it breaks your own rules, business second. This time. No clue as to what Digg will do the next time it's faced with a take-down request on another topic but it's clear who actually holds the power in this equation. What that means for business — not so clear."
* Gizmodo called it a "Digg Riot" and posted screenshots.

* Interestingly, BoingBoing's Cory Doctorow, who is pretty much an anti-DRM zealot, complied with his own takedown request on lawyer's advice.

* Here's the discussion thread over at Plate-of-Beans-Overthinker site Metafilter

* Tech industry gossip blog Valleywag characterizes this as another episode of social media navel-gazing (they have a summary of events, too -- with some swearing)

So, like I said, it's an interesting (not to mention complicated) story, since it touches on intellectual property, social media, and the wisdom of crowds/madness of mobs.

It's notable, though, that the DMCA is kind of a big, fat target, and that DRM isn't exactly a sympathetic party to this crowd.

What is more interesting, I think, is to see what lasting, downstream effects this has, and how communities can deal with similar situations when the lines aren't so clearly defined and the target isn't so universally reviled.

Thanks -- Joe



Written by journalseditor Blog about this entry
This entry has 8 comments: (Add your own)
  • #8 Comment from bhbner2him
    5/4/07 8:13 AM | Permalink
    Where would we be in the "real" world if mob mentality was always given into?  -  Barbara
  • #7 Comment from monponsett
    5/3/07 4:17 PM | Permalink
    "The hooouuuuuse next door to me's been sold to Diggers."
  • #6 Comment from journalseditor Entry Author
    5/3/07 1:54 PM | Permalink
    Sepintx: Interesting links; I suspect that the plagiarismtoday article represents one of the relatively few non-industry pro-DMCA stances

    Darkzero63: What's the matter with beer? I like beer. I'm also not sure what itunes has to do with this.

    -- Joe
  • #5 Comment from darkzero63
    5/3/07 11:38 AM | Permalink
    Kevin Rose is responsible for this mess. He allowed it to happen. He comes across as nothing more than a spoiled brat who made a quick buck. He makes a video podcast wherin they discuss technology while drinking BEER!

    Why Itunes allows this to continue I have no idea.
  • #4 Comment from sepintx
    5/2/07 10:22 PM | Permalink
    You might find this comparison of the DMCA on social news sites interesting:
    http://www.plagiarismtoday.com/2007/05/01/the-dmca-on-social-news-sites/

    It was blogged about another issue right at the same time the situation on Digg was unfolding. AOL/Netscape gets high marks for their policies.

    Interesting thing for me was how comfortable Digg was with the useage of it's moderation tools. The first update on the Digg blog really did not seem to grasp that their sniper mode of moderation was failing. The conclusion I draw is Digg is very comfy with removing content but unable to recognize which content has meaning to their community. Took way too long for Digg understand the need to let their community run it's course.

    Post clean up is post clean up and it's just as effective after the party. Makes moderation less disruptive. I'm surprised Digg did not understand that.

    I'm also not entirely sure what happened on Digg was organic. I base that on this update from the library of congress blog. http://www.loc.gov/blog/?p=56

    Disruptive memes? Toxic memes? Very strange.

    Sorry for blogging in your comments :-)
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