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9:14:00 AM EDT
Help Wanted - Only the lazy need apply
Monday morning I ran to our local Walmart to get a few things. I figured while there, I would get coffee because you can never have enough coffee in the house. We drink hazelnut coffee and grind it ourselves, so after opening the bag and placing the beans in the grinder, I pushed the start button. It ground maybe 1/4 of the bag before the machine cut off. I fiddled with the stop/start buttons and concluded that the machine was broken.
Seeing an employee stocking the shelves just a few feet away I turned to her and let her know the machine just broke. Her response to me was basically too bad for me and that sort of stunned me. She should have told me she would let her manager know so they could call the repair person to come in. This employee told me that the store has nothing to do with the machine and they just had to wait for the guy to come in. Ummm...I don't think so. Common sense is you tell your manager and he contacts the company of the coffee grinder to come in asap and fix it or replace it. Here I stood with a 1/4 bag of ground coffee and so I shot back to the woman that I'd just leave the bag on the ledge there and she said that was fine. My assumption was she would dispose of the bag AND notify management.
WRONG!
Yesterday at approximately 4 p.m. I made a trip to Walmart. While picking up a few items I decided I would take a chance that hopefully the coffee grinder was fixed. I was appalled when I got to the aisle and saw that the bag I had left on Monday was still sitting there. The coffee grinder was still filled with coffee beans and there was a load of coffee beans scattered all over the shelving to the left of where my intended purchase was.
Some might say I should have gone to the manager myself and maybe I should have, but I didn't. It's not my job. I don't get paid like the lazy woman does to keep the aisles clean and to report broken machines. Besides, it's common sense. I'm a consumer, I help PAY her wages. The mentality here for the most part is to do as little as possible to collect that paycheck. Not to mention it's OK to be rude to customers. Well, not in my book it isn't and ifyou are going to be crappy to me, the customer, I will be that much more crappy to you in return.
Yea. This morning I called and spoke to a manager. Do you know he went back to the coffee station and it was still a disgusting mess?
I will be so happy when Target opens. I will have to drive 25 minutes as opposed to 5 minutes but it is going to be so much more worth it!
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We have two local walmarts that are really run down and dirty. That doesn't surprise me at all. Enjoy your day.
Missie
5/15/08 6:10 PM
Oy. You'd never know we were in a recession the way these stores don't care if they lose customers.