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China Net Technology Limited:IP communications company popular unspoken rules: random calls to amend the user

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200 IP services market to provide the communications company, has been by virtue of their low usage charge to attract customers, the 200 IP formal charges for eight minutes before the 0.25 yuan / minute, nine minutes from 0.10 yuan / min. Some companies introduced more concessions, even cheaper than half the regular rates. <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Kwong Yuen Road, Central City Road area of trade in the wholesale market, a large number of small Dangkou are using dial-up call for long-distance calls.

IP Dial-up difficulties derived from IP Communications

Reporter online enquiries, 200 IP phones to provide such services to do a lot. The industry Mr. Xu told the reporter that in fact these companies use China Telecom to offer only 200 cards, through the installation of dial-up customers for help save the 200 call card account number, password procedures, thus realizing the direct-dial long distance to fight the way.

IP phone rates low, but the disadvantage is that dial-up relatively complex, through the account number, password, the way so many dial-up customers to abandon the use, providing 200 IP communications services company therefore had. Mr. Xu, revealed to reporters, prior to the installation of dial-up, the company will advance to one of 200 cards into the company self-sufficient system, the customer through the installation of the company's dial-up use of 200 cards for long-distance calls.

Bills to customers at Cacak Mongolia

It is understood that the past provides 200 IP services companies have been through a lot of 200 cards to low-priced stock profits, if the bulk purchase of 200 cards, often just a face value of 5% or even lower the discount purchase. In a company of 200 IP He told reporters that "In order to increase profits, the company began to change customer calls alone, by extending the time to increase the calls through."

Some customers to reporters from the bill calls on that bill is very detailed and specific to the call of time, have long telephone conversation record. For such a detailed list of calls, the majority of customers frankly, have never read the bill in detail the content of calls have not questioned the accuracy of the list. "This is 200 IP from the company providing the feasibility of tampering." Apart from the talk-time changes, the company also had 200 bills on the card number deleted and crown on the company's name. "Change calls alone has become the industry rules, 500 yuan of general calls will be diverted to 600 or even 650 yuan."

China Telecom: not recommended for dial-up

Mr. Xu fixed telephone industry, companies such IP practice and qualified fixed-line operators do not have any links with dial-up customers is the use of such lack of strict regulation, the company is trying to amend bills can be done . If the company through illegal means more calls, consumers are difficult to detect. "After all, it is impossible for every consumer have a recorded call and check on January 1."

Then call a customer service hotline of China Telecom, customer service, China Telecom has never been provided with the dial-up service, dial-up customers for installation of the costs incurred by the telecommunications will not be listed. At the same time, China Telecom does not recommend the installation of such dial-up customers, was to avoid unnecessary losses.

Guangzhou Daily:

I have a certain IP phone companies, some trading companies to sell to customers the so-called "200 IP" long-distance calls, however, such long-distance service is actually using China Telecom launched the 200 cards "new form" from the company issued by the phone bills Although the provision of telecommunications, but have to undergo changes in order to cheat the customer calls, for this type of fraud the way, I abhor the hope that exposure to the media.

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