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Tuesday, November 21, 2006
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Wednesday, November 22, 2006
November 2006
Tuesday, November 21, 2006
11:10:00 AM EST

Where'd File Manager Go?

Jeff and I have both received a few e-mails and blog comments asking why people can't seem to access File Manager anymore.

It appears that the keyword for File Manager has expired - who knew Keywords could expire?? I have submitted a request for the Keyword to be reactivated. I think Keyword requests go through fairly quickly, although this being Thanksgiving week in the US it may take a teeny bit longer than usual. I requested that the keyword remain functional through 2010, so (assuming the powers that be don't laugh at me for that) it should be fine for a few years. :D

Until the keyword is back up - keyword: Hometown does still work, and there is a link to File Manager down at the bottom of that screen. Just click on the link, and all should be peachy.

If that DOESN'T work for anyone, please let me know.

Thanks!!

UPDATE: A co-worker of mine just e-mailed to say that she's noticed that File Manager does not work if you try to upload more than one picture at the time. Uploading one at a time works, though, so please keep that in mine as well.


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Written by stephaniebambam Blog about this entry
This entry has 5 comments: (Add your own)
  • #5 Comment from nightmaremom 
    11/27/06 10:39 PM Permalink
    Ok Hometown works more often then going direct to file manager, but still get the error and the page doesn't even load.  It's like a crap shoot.  Is someone working on this?  It's been days.  thanks
    d
  • #4 Comment from sazzylilsmartazz 
    11/27/06 7:03 PM Permalink
    I cannot access the file manager or it takes me half the night. I am a paying customer and I think I'm going to stop paying and go free for all the headaches your company has caused me.
    Dianna
  • #3 Comment from hpmiou 
    11/25/06 8:42 AM Permalink
    file manager works sporatically for me. I get the timed out error, or I get taken to an error page, or I get file manager and when I try and upload one picture I get the timed out. It is a crap shoot though. Sometimes it works perfectly.

    Interestingly enough when I use my external IE it works almost all the time.
    Thanks for the updates and let's hope this is fixed really soon. It is such a blessing and so much easier than My FTP space.

    Jo
  • #2 Comment from bgilmore725 
    11/23/06 9:50 AM Permalink
    I'm still having trouble getting to file manager to upload a picture to my journal... tried several times last night, and this morning. I even used the keyword for hometown, and still it's showing up as an error. I don't know if anyone else is having trouble with it, though. thanks for looking into it. Bea

    http://beta.journals.aol.com/bgilmore725/Wanderer/
  • #1 Comment from jeanno43 
    11/21/06 12:06 PM Permalink
    Thank you but in my case pictures has nothing to do with it.  Most of the time I cannot even access it, I just get taken to the web where a "timeout" message appears.  At least it has been acknowledged that it is NOT our computers as we keep being told.