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Subject: My banking dilemma is over!
Time: 4:20:00 AM CST
Author: viviansullinwank
FINALLY WELLS FARGO HAS PUT MY MONEY BACK IN MY ACCOUNT!
This nightmare went on from Wednesday night (1/3/07) until today! In spite of the fact that I made countless calls to both Wells Fargo and to Game Stop, no corrective action seemed to take place. What transpired is that I had to wait the three business days that it can take for a merchant hold to automatically fall off of the account.
Unfortunately for me the sale took place late Wednesday night, so the first business day was considered Thursday, the second business day was Friday...the weekend is not considered business time and then Monday was the 3rd business day. So in these wee hours of the morning Tuesday, those two merchant holds of $838.39 each finally fell off. My money is no longer being held hostage by two stupid systems that can't work with each other...a bank unwilling to believe it's customer who has banked with them for years without causing any problems....a customer who has her checking, savings and mortgage with them.
They claimed they couldn't do anything without the merchant calling in the request the holds be removed. But the merchant could never find anything in their records indicating that more than one transaction had ever taken place at the store....and the merchant could never find the authorization code given to them by the bank for the sale. And the bank would not release the two invalid merchant holds without the authorization code. Boy did I ever feel like a rat/hamster in a cage dealing with this one!
Believe me now I wish I had bought Ikenna the laptop he's been asking for...it certainly would not have cost me any more money than this did...and it certainly would not have brought on so much anxiety or so much wasted time!
If I didn't have two checks direct deposited at this bank and if I didn't have my mortgage with them, I would cancel this account. But I don't feel like going through the hassel of changing the direct deposits or trying to move my mortgage....but if anything like this ever happens again, I'll have to bank elsewhere!
Thanks for letting me vent!
Now if I can just get rid of this stupid cold all will be right with the world!
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So glad all is well. I hate banks! They are soo darn quick to take your money and make you wait DAYS to get it transferred back in!
Hugs,
Gina -
glad it is all taken care of.
sorry you're still sick.
Kathy -
I am so glad this is finally resolved. Anne
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Whew! I am glad it got straightened out, but I would be angry at the bank, but enraages at the store. Margo
1/11/07 3:57 AM
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