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2:27:00 PM PDT

Which version of web mail should I use?

Hi,

 

Some of you have emailed me asking which version of the two new Web Suites you should use, so I thought I'd shed some light on that subject here for everyone to read.

 

Since late August, a new Basic version of the Web Suite was added to the product line, which is mainly intended for users who are on older computers or slower internet connections.  The Basic is a "lite" version, meaning that it's smaller, faster, and more streamlined for doing just the basics of email.  See how we got that name?  :-)  What that means though is that there are some features intentionally left out, in order to focus on speed.  As this new Basic version grows, we'll be adding more convenience features.

 

If features is more important to you than speed (yes we're working on making it so that you can "have your cake and eat it too"), then the Standard version is for you.  As long as you have a modern computer with a fast internet connection.

 

Below is a table that summarizes the recommended Web Suite, for different situations.

 

 

 

Direct access methods to your mail account:

   Web Suite Standard - http://mail.aol.com

   Web Suite Basic - http://basic.mail.aol.com

 

Notes:

When logging in, the actual connection speed is checked.  If the speed isn't fast enough, you will see an option to use Basic if you haven't been logged in within 30-seconds.  But you'll still be taken to the Standard version if you simply wait.  If the Basic version is desired after you've logged in, the "Basic Version" link at the bottom of the screen can be clicked.

(1) Users with modern computers with compatible browsers and fast connection speeds can also use the Basic version too.  Click the Basic Version link at the bottom of the screen when logged in.  Bookmark the above links for faster access.

(2) Users can also use the Standard version if features are more important than speed.  Click the Standard Version link at the bottom of the screen when logged in (compatible OS and browser are required otherwise link will not be displayed).

 

PS: I know there have been some reports of the Basic version being slower for some of you than the Standard version.  If you're experiencing this consistently, please email me details about your system so that we can help you with that probably-resolvable issue.

 

Enjoy and thanks for choosing AOL,

 

Tae Kang

"The AOL Mail Blog Guy"

http://mailblog.aol.com

Keyword: Mail Blog

 



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This entry has 100 comments: (Add your own)
  • #100 Comment from kt1616
    3/26/08 12:31 AM | Permalink
    OMG I HATE AOL!!!! WHAT IS THIS... it is 3 am, and I have written a long email- planning an itinerary for a vacation, only to have it all ERASED and irretrievable for an AOL INTERRUPTION!!! UGH, this is beyond frustrating.

    I have encountered various problems lately with AOL's format, kicking me off, interruptions, errors, etc. This tops the cake, and If this laptop was not a top of the line expensive indulgence, I'd chuck it across the room right now!!!

    UGH, can anyone please assist in retreiving my lost, unsaved, unsent, unfinished, aol e-mail?? kt1616@aol.com.
  • #99 Comment from angelbabe2881
    3/14/08 6:03 PM | Permalink
    Hey, wat yal doen?????????????
  • #98 Comment from rreed87139
    3/14/08 1:12 PM | Permalink
    Don't use the websites. Setup up Outlook or Outlook express for free. Then AOL can't add the ghetto ads to the bottom of your emails.
    How ghetto is that. AOL adding ads to emails sent by paying customers. All of you customers unhappy with this ought to write complaints to AOL and the Attorney Generals office. In addition I would send letters to all the people placing ads on AOL sites telling them you won't buy their products till AOL shows some integrity.
  • #97 Comment from bergelllc
    3/8/08 7:28 AM | Permalink
    I hate AOL mail and I am getting away from it ASAP.

    I can't tell you how many times I have written lengthy emails only for the content to be lost when I get a screen message that "sorry for the interuption - your AOL mail has been updated"
    WHO ASKED FOR IT!!!!!

    The text editor is weird.
    there are times when I go to insert a word in a sentence the new text replaces the text ahead of it rather than advancing it. This happens on all three of my computers.

    I know that my computers are not the latest and the greatest --from 1-4 years old max but I should not have to buy a new one because the mail program is SO bogged down by "features".

    Why, if I am seeing that I am signed in, does it require me to sign in yet again before I can read my email?

    The basic version is pretty useless in my opinion.

    It is no wonder I receive VERY few emails coming from an AOL email address!
  • #96 Comment from bergelllc
    3/8/08 7:18 AM | Permalink
    I hate AOL mail and I am getting away from it ASAP.

    I can't tell you how many times I have written lengthy emails only for the content to be lost when I get a screen message that "sorry for the interuption - your AOL mail has been updated"
    WHO ASKED FOR IT!!!!!

    The text editor is weird.
    there are times when I go to insert a word in a sentence the new text replaces the text ahead of it rather than advancing it. This happens on all three of my computers.

    I know that my computers are not the latest and the greatest --from 1-4 years old max but I should not have to buy a new one because the mail program is SO bogged down by "features".

    The basic version is pretty useless in my oppinion.

    It is no wonder I receive VERY few emails coming from an AOL email address!
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